1. Where do I find the criteria that a product /servicehave to fulfill in order to be awarded the Blue Angel?
Q：在哪里可以找到有关产品或服务能满足被授予蓝天使标签的的标准？
All criteria are listed in the relevant Basic AwardCriteria.
A：所有标准都在相关的基本标准中列出。
2. I cannot find suitable Basic Award Criteria for myproduct in order to make an application, what can I do?
Q：找不到适合申请者所要申请的产品基本标准时怎么办？
Check whether you can find a suitable product categoryunder pending investigative orders. If not, you can submit a new proposal.
A：查看下能否在正研究名单中找到合适的产品类别。如果没有，你可以提交一个新的提议。
3. Is it possible for a foreign company to submit anapplication?
Q：国外公司是否能提出申请？
Yes, foreign companies are also able to apply for theBlue Angel.
A：可以。国外公司也可以申请蓝天使标签。
4. Can a product named in the application be producedabroad?
Q：申请中的产品可以是境外生产的吗？
Yes. Please state the production locations whensubmitting the application.
A：可以。请在提交申请是注明产品的生产地。
5. Can the product named in the application be produced indifferent locations and if yes, do I need to register all of the productionlocations?
Q：申请中的产品可以在不同地区生产吗？如果可以，是否需要登记所有生产地点？
Yes, the products can be produced in different locationsand these locations must all be stated when submitting the application.
A：是的。产品可以在不同的地区生产，这些生产地必须在申请书中注明。
6. Can a test report from a foreign testing institution alsobe used?
Q：来自国外检测机构的检测报告能用吗？
Yes, as long as it verifies compliance with therequirements stated in the Basic Award Criteria and the report is completed inGerman or English.
A：可以。只要它证实符合基本标准中所列的实验室要求，并且报告以德文或者英文形式展现。
7. Can a test report also be submitted that is not completedin German or English?
Q：如果检测报告不是以德文或者英文形式展现的，可以提交吗？
No, please only submit test reports that have beencompleted in either German or English.
A：不可以。需提交德文或者英文的检测报告。
8. How old is a test report that I need to submit for theapplication allowed to be?
Q：申请时要提交的检测报告，它的检测有效时间是多久？
If the Basic Award Criteria do not provide anyinformation to the contrary, the test reports for the application should be nomore than one year old. If a period of validity is stated on the test report,it must be valid at the time of the application. Pleasediscuss any discrepancies with the relevant person handling the application.
A：如果基本标准没有提供相反的信息，那么申请时的检测报告不得超过一年。如果测试报告上注明了有效期，那它必须在申请时是有效的。请与处理相关申请的负责人讨论此类时效问题。
9. Atest report issued by a testing institution accredited according to DIN ENISO/IEC 17025 is required in the Basic Award Criteria. How do I find acorresponding testing institute? Can RAL gGmbH or UBA provide us with names ofsuitable test laboratories?
Q：基本标准要求检测报告由符合DIN EN ISO/IEC17025要求的检测机构出具。如何能找到相对应的检测机构？RAL实验室和UBA部门能提供合适的实验室清单吗？
Weask you to please understand that for reasons of neutrality we cannot make anyspecial recommendations. However, a list of accredited testing institutions inGermany can, for example, be found under: http://www.dakks.de/content/datenbank-akkreditierter-stellen,
whilean overview of the European accreditation bodies can be found under: http://www.european-accreditation.org/ea-members
A：希望你们能理解，为保持中立起见，我们不做任何特殊的推荐。但是，在http://www.dakks.de/content/datenbank-akkreditierter-stellen网站上可以找到德国公认的检测机构，需要欧洲公认检测机构可以在http://www.european-accreditation.org/ea-members 上查找。
10. Isit necessary to submit all of the required documentation with the applicationor can some documents been submitted at a later point in time?
Q：是否有必要在提交申请书的同时提交其他所有要求的文件？个别文件是否可以随后再提交？
In order to ensure the quick and easy processing ofthe applications, all of the documentation should generally be provided in fullwith the application. If this is not possible due toexceptional circumstances, please clearly indicate on the application letterwhich documents are missing that will be submitted at a later date.
A：为了确保申请过程的快速和简易，所有要求的文件一般都与申请书一起提交。万一由于特殊情况不能同时提交，请在申请书上清晰地的指出哪些文件漏交，并在随后提交。
11. WillI receive an acknowledgement of receipt when I have submitted my application?
Q：当提交申请后，我是否会收到回执？
Yes,we will immediately send you an acknowledgement of receipt via e-mail.
A：是的。我们会尽快以邮件形式发送回执给申请者。
12. Howlong does it take from the submission of the documentation until the award ofthe environmental label?
Q：从提交申请到授予环保标签需要多久？
Ourgoal is to process the applications where possible within two months. The processing time is highly dependent on the completeness,understandability and correctness of the submitted documentation.
A：我们的目标是尽可能在2个月内处理完成。处理时间很大程度依赖于所提交的文件的完整性、可理解性和正确性。
13. Whois responsible at RAL gGmbH for processing my application?
Q：RAL机构谁负责我的申请？
Youcan find the employee responsible for handling your application in the overviewof all basic award criteria by clicking on the corresponding Basic AwardCriteria.
A：在基本标准相对应的条款下，点击各个标准，可以找到相对应的负责人。
14. CanI use a different invoice address to the address of the company making theapplication?
Q：可以用不同的发票地址来代替申请公司的地址吗？
Yes,this is possible as long as this address is then valid for all invoices.
A：可以。只要这个地址对所有发票都有效，即接收该申请的所有发票。
15. CanI entrust another company with the task of submitting and preparing theapplication?
Q：我能委托别的公司提交和准备申请吗？
Yes,this is not a problem as long as we receive an informal letter of authorizationto this effect and the corresponding application documentation is signed by youas the label holder. The contracts on the use of the environmental labels mustalso be signed by the label holder.
A：可以。只要我们收到非正式的授权委托书，而相关申请文件都由标签持有者签字。生态标签使用合同上必须由标签持有者签字。
16. CanI also submit the application documentation in electronic form (CD, e-mailattachment)?
Q：能提交电子文件（如CD，邮件附件）来申请吗？
No.Please submit all of the documentation in written form unless the Basic AwardCriteria explicitly state otherwise. Exceptions are only possible afterconsultation with the employee responsible for handling your application e.g.if you need to submit a lot of safety data sheets.
A：不能。请以书面形式提交所有文件，除非基本标准明确声明。只有和你申请的负责人咨询后才有可能出现例外，比如你需要提交大量安全数据表。
17. CanI also submit any subsequently required documentation in electronic form (CD,e-mail attachment)?
Q：我能用电子档文件来提交随后要求的文件吗？
Thisis only possible in consultation with the employee responsible for handlingyour application – and provided that the volume of data is not too large.
A：只有在和相对应的负责人咨询后才有可能被允许，提交的数据不能太大。
18. Isit absolutely necessary to use the annexes from the download folder or can Ialso use other annexes or declarations?
Q：必须使用下载文档中的附件吗？或者说可以使用其他附件或声明吗？
Yes,the documents provided in the download folder must be used for the application.
A：是的，必须使用下载文件夹中提供的文件。
19. CanI also use double-sided printouts for the application documentation?
Q：申请可以使用双面打印的文件吗？
Yes,in view of our goal of protecting the environment we are of course pleased toaccept double-sided printouts.
A：可以。鉴于我们保护环境的目标，我们当然接受双面打印的文件。
20. TheBasic Award Criteria include lots of different criteria, do I need to complywith all of them?
Q：基本标准包含了许多不同的标准，需要全部遵守吗？
Yes,it is necessary to comply with all of the requirements unless the Basic AwardCriteria explicitly state otherwise. For example, in the Basic Award Criteriafor paper there are different criteria for manufacturers of paper than formanufacturers of finished products.
A：是的，有必要全部遵守，除非基本标准明确声明不需要的。比如，在纸张的基本标准里，对纸张生产者的标准就不同于成品制造者。
21. CanI receive written confirmation that my products/services are involved in theapplication process?
Q：我会收到关于我所申请的产品或者服务的书面确认吗？
Theacknowledgement of receipt of the application that we send to you by e-mailacts as this confirmation.
A：收到申请后，我们会发送电子邮件作为确认。
22. Irequire documents from my suppliers in order to make an application. Thesupplier would like to send the documents directly to RAL gGmbH. Is thispossible?
Q：提交申请，我需要从我的供应商得到需要提交的文件。供应商想直接向RAL提交文件，可以吗？
Inprinciple, all of the documentation should be submitted by the applicant. Ifthis is not possible for reasons of confidentiality (e.g. for recipes), pleasespeak to the employee responsible for handling your application.
A：原则上，所有文件应由申请者提交。如果出于机密原因，比如配方，不能由申请者提交，请与相关负责人联系。
23. Iwant to submit applications for multiple products at the same time that onlydiffer very slightly from one another. Do I need to submit the full applicationdocumentation for every individual product?
Q：我想同时提交多个只有略微不同的产品的申请时，我需要为每个有个别差异的产品都提交申请吗？
Pleasespeak to the employee responsible for handling your application in eachindividual case.
A：请与负责提交的联系人确认。
24. Iwant to submit applications for multiple products at the same time that onlydiffer very slightly from one another. How will the application fee becalculated?
Q：我想同时提交多个只有略微不同的产品的申请时，申请费如何计算？
Pleasespeak to the employee responsible for handling your application in eachindividual case.
A：请与负责提交的联系人确认。
25. CanI find out which products/services are currently involved in the applicationprocess?
Q：能否查询到哪个产品或者服务的申请受理状态？
No,we are not able to provide any information in this area.
A：不能，我们无法提供这方面的信息。
26. CanI view the application documentation?
Q：我能查看申请的文件吗？
No,this is not possible.
A：不能，这是不可能的。
27. Isit possible for me to already receive the Blue Angel ecolabel after submittingthe application so that I can prepare layouts or other documentation?
Q：在提交申请后我就能收到蓝天使生态标签吗？这样我能准备设计图和其他文件。
No,we can only make the logo available to you after the contract on the use of theenvironmental label has been concluded. Please note that only the label holderwill receive the logo.
A：不能。只有在签署了生态标签的使用合同后，我们才会给logo。而且只有标签持有者会收到。
声明：以上内容为临安科达认证技术咨询服务有限公司原创内容，如需转载，请标明出处，谢谢！
